Legal notice

Legal Notice

Welcome to Tavance.com. This Legal Notice applies to your access to and use of the Tavance.com website, including our online store, products, services, content, and any features made available through the website.

By accessing or using our website, you acknowledge and agree to the terms described in this Legal Notice and our other applicable store policies.

1. General Information

Tavance.com is an online retail store offering products through our website. We make reasonable efforts to ensure that the information provided on our website is accurate and up to date.

However, errors, omissions, inaccuracies, or outdated information may occasionally occur. We reserve the right to correct, update, or modify any information on the website at any time without prior notice.

2. Product Information

We make reasonable efforts to accurately display product descriptions, specifications, colors, sizes, images, and other product information.

However, actual products may differ slightly from images displayed on the website due to lighting, photography, screen settings, manufacturing variations, or other factors.

Product images may be provided for illustrative purposes and should not be considered an exact representation of every product.

3. Pricing

All prices displayed on Tavance.com are subject to change without prior notice.

Although we make reasonable efforts to ensure that pricing information is accurate, errors may occasionally occur. If a product is listed at an incorrect price due to a typographical, technical, or other error, we reserve the right to cancel or refuse the order.

If payment has already been processed for an order that is subsequently cancelled because of a pricing error, the applicable amount will be refunded to the customer.

4. Product Availability

Product availability is subject to change without notice.

Adding a product to your shopping cart does not guarantee that the product will remain available until your order is completed.

If a product becomes unavailable after an order has been placed, we may contact you regarding the order or cancel the unavailable portion of the order and issue an applicable refund.

5. Orders and Order Acceptance

Placing an order through Tavance.com does not automatically guarantee that the order will be accepted.

We reserve the right to refuse, cancel, or limit orders at our discretion where permitted by applicable law, including in circumstances involving:

  • Product availability issues

  • Incorrect pricing or product information

  • Payment problems

  • Incorrect customer or shipping information

  • Suspected fraudulent or unauthorized transactions

  • Shipping restrictions

  • Unusual or excessive ordering activity

  • Violations of our store policies

If we cancel an order after payment has been received, we will process any applicable refund using the available payment method.

6. Payments

Payments made through Tavance.com may be processed by third-party payment providers.

We do not generally have access to your complete payment card information when payments are processed through third-party payment services.

Payment providers may have their own terms, conditions, privacy policies, and security procedures. Customers should review the applicable policies of their chosen payment provider.

7. Shipping and Delivery

Shipping and delivery estimates displayed on Tavance.com are estimates and are not necessarily guaranteed delivery dates unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including carrier delays, weather, customs procedures, incorrect shipping information, holidays, or other unforeseen circumstances.

Please review our Shipping Policy for additional information regarding shipping, processing times, delivery, and tracking.

8. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our applicable Return and Refund Policy.

Customers should review that policy before purchasing a product.

Nothing in this Legal Notice is intended to replace or override any mandatory consumer rights provided by applicable law.

9. Intellectual Property

All content available on Tavance.com, including but not limited to:

  • Brand names

  • Logos

  • Product images

  • Photographs

  • Graphics

  • Website designs

  • Text

  • Product descriptions

  • Videos

  • Icons

  • Page layouts

  • Original written content

is owned by Tavance.com or used under appropriate authorization or license, unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, transmit, sell, or commercially exploit our website content without prior written permission.

10. Third-Party Services

Our Shopify store may use third-party services, applications, payment processors, shipping providers, analytics services, advertising platforms, and other technology providers to operate and improve our business.

Third-party services may collect or process information in accordance with their own terms and privacy policies.

We are not responsible for the independent policies, practices, availability, or content of third-party services.

11. External Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience or informational purposes. We do not control third-party websites and are not responsible for their content, security, availability, products, services, or privacy practices.

Your use of any third-party website is subject to that website's own terms and policies.

12. Website Availability and Errors

We do not guarantee that Tavance.com will always be available, uninterrupted, secure, or completely free of errors.

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, software updates, security incidents, or circumstances beyond our reasonable control.

We reserve the right to modify, suspend, or discontinue any part of the website or its services without prior notice where permitted by applicable law.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Tavance.com provides website content and services on an "as available" and "as is" basis.

We do not guarantee that:

  • The website will always operate without interruption;

  • Website content will always be completely accurate or error-free;

  • Products will always be available;

  • The website will be free from technical problems or harmful components; or

  • Every website feature will be available at all times.

Nothing in this section limits any consumer rights or legal protections that cannot be excluded under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Tavance.com, its owners, employees, affiliates, suppliers, service providers, and representatives shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products through the website.

This limitation does not apply where liability cannot legally be excluded or limited under applicable law.

15. Customer Responsibility

Customers are responsible for providing accurate information when placing an order, including their name, email address, telephone number, billing information, and shipping address.

Tavance.com is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by a customer.

16. Fraud and Unauthorized Transactions

We reserve the right to review transactions that appear suspicious, fraudulent, unauthorized, or inconsistent with our store policies.

Where permitted by law, we may cancel an order, restrict an account, delay fulfillment, or take other appropriate measures to protect our customers and business.

17. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, products, services, legal requirements, or operating practices.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of Tavance.com after an updated Legal Notice has been posted constitutes acceptance of the updated terms to the extent permitted by applicable law.

18. Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the applicable laws and regulations governing Tavance.com and its transactions.

Any disputes relating to Tavance.com, its products, or services shall be handled by the appropriate courts or authorities having jurisdiction, subject to any mandatory consumer protection rights.

19. Contact Us

If you have questions regarding this Legal Notice or any other legal matter concerning Tavance.com, please contact us through the contact information provided on our website.

Tavance.com
Website: Tavance.com